Effective Date: March 23, 2026
ShingStar Hardware Products Co., Limited (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our www.shingstarhome.com or engage with us for B2B inquiries, OEM/ODM services, and product orders.
1. Information We Collect
In the course of providing our hardware products and B2B services, we may collect the following types of information:
- Personal Identification Information: Name, job title, company name, email address (e.g., when you email sales@shingstarhome.com), phone/WhatsApp number, and shipping/billing addresses.
- Inquiry & Order Data: Details regarding the products you are interested in (kitchen hardware, wardrobe fittings, etc.), request for quotations (RFQs), sample requests, and technical drawing downloads.
- Technical Data: IP address, browser type, time zone setting, and operating system collected automatically through cookies when you browse our site.
2. How We Use Your Information
We use the collected information strictly for professional B2B business purposes, including:
- To respond to your inquiries, provide technical support, and send official quotations.
- To process and fulfill your sample requests or bulk orders.
- To send you our latest product catalogs or company updates (you can opt-out at any time).
- To improve our website functionality, product categories, and overall user experience.
3. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We do not sell, trade, or rent your personal identification information to others.
4. Sharing Your Information
We only share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., international shipping companies like DHL/FedEx for sending samples, or secure payment gateways), so long as those parties agree to keep this information confidential.
5. Cookies Policy
Our website uses “cookies” to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.
6. Your Data Rights
Depending on your location (such as the EU under GDPR), you may have the right to access, correct, update, or request the deletion of your personal data. If you wish to exercise any of these rights, please contact us immediately.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
ShingStar Hardware Products Co., Limited
- Email: sales@shingstarhome.com
- WhatsApp: +86-18933848425